Overview

Enterprise Features, Small Business Price

RETAILCONNECT for Merchants is Token Group’s Enterprise Gift & Loyalty Management platform for Merchants. It is a combination of world-class technology, backed by a professional support team ensuring that your program is a success.

1 Multiple Program Types

-		Gift card; loyalty; frequency; shared reward; charity; pre-paid; bank (debit/credit)
-		Closed loop or Open loop program
-		Co-operative Programs or Decentralized programs

Download Brochure

2 Manage Multiple Merchant Locations

-		Franchises or Multi-Nationals: Connect multiple store locations under one umbrella and your card holders integrate across all stores immediately.
-		Co-operative Programs: Connect different store brands (Different Franchise groups or National Merchants) into ONE Retail Panel and manage it all in one environment. Each store will see their OWN reporting.

Download Brochure

3 Sophisticated Rules Engine

-		Set custom EARN and REDEMPTION rules, per: Program; Card Type; Card Holder Demographics; Store Location; Date & Time; Amount Spent; Goals Reached.
-		A visit: Get a free cup of coffee on your 3rd visit.
-		Points reached: Get R100 bonus when you reach 500 points.
		Expiry Dates: Gift Cards only valid between dates you specify.
-		Utilization: Swipe your card 20 times this month and get a free movie ticket.
-		Spending Tier(s): Spend R100 or more and get 5% cash-back ; Spend R1000 and more and get 10% cash-back; Fixed 5% on ALL purchases.
-		If you do X then you get Y; If you reach X points then you get Y reward
-		Choose how, when you reward the customer: Give a % of cash back after 7 days or 30 days etc; Give a % of cash back to card holder when they reach a certain level.

Download Brochure

4 POS Integration or Web

-		Hypercom; Ingenico; Micros; Microsoft RMS/Dynamics; Verifone (For a list of models please consultant with your account manager)
-		Other brands, supported on request (Custom integrations possible through SDK)
-		If no POS terminal in place, then we can issue you a GPRS terminal OR a Web Terminal and a USB Card Reader or Barcode scanner. Swipe or scan the card through the reader and our system will automatically process the transaction.

Download Brochure

5 Customer CRM

-		Customer information attached to each card. (Up to 10 custom fields)
-		Get insight into customer behavoir and spending patterns.
-		Spot trends
-		Identify your best customers; Bring back dormant customers

Download Brochure

6 Advanced Security Features

-		Set access controls per: Employee; Store Location; Terminal(s).
-		Set REQUEST PIN option for card holders.
-		Set transaction restrictions p/employee or terminal.

Download Brochure

7 Unlock New Customers

Integrate into 3rd Party Loyalty Programs operating in your area and get their customers coming to your store.

Download Brochure

8 Program Manager Dashboard & Full Reporting

-		Add/Remove store locations.
-		Manage programs; employees; customers.
-		Add promotions on the fly.
-		View live reporting.

Download Brochure

9 Support Teams

-		Gift Card and Loyalty Account Managers available to assist you in building your programs.
-		Telephonic / Email support for all our clients.
-		SLA's Provided.

Download Brochure

My Cart (0)

Close Recently added item(s)